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What a Remote Team Needs to be Successful When Working on a Mission-Critical Project

All this month, we’ve been talking about remote working as it relates to recruiting, training, and retaining remote workers. We started out by tackling how to recruit remote workers for people who may be new to it. Then we discussed how to train, hold accountable, and retain remote workers.

The Small-Batch Approach to Validating Your Business Model

“I love the idea. Let me know when the product is ready, and I will buy it.” —Your customer For many product teams, that sentence sounds really good. The team feels that it validates their assumption, and it encourages them to continue building the product. But that feeling can be

Product Stack Webinar: Product Management’s Role in a Modern Cross-Functional Team

In an increasingly competitive landscape, companies look for every advantage possible to deliver products faster, safer, and smarter. Cross-functional teams bring together not only coding, quality, and design disciplines into a single functioning unit, but also product management, which plays a key role. So what does that role look like

Proven Strategies for Training and Retaining Remote Workers

In last week’s episode of Build, we dove into the benefits and best practices of recruiting remote workers. But as you’ve learned from last month’s Build episodes, it’s not enough to hire talent—you also need to onboard new hires by training them! Training someone to

Next TUG Meeting: June 14

The next virtual Tracker User Group (TUG for short) online meeting is scheduled for Thursday, June 14th. Please join us if you can! It doesn’t matter if you’re a novice user or a master Tracker—this will be a great opportunity to share knowledge and learn from each

How to Recruit Remote Workers

Remember our fun live pilot episode back in January 2015? In case you forgot about it or missed it, it was on How to Build a Happy and Productive Remote Team with Ben Congleton, CEO and Co-Founder of Olark. In it, we debunked a number of remote working myths such

Customizing Your Tracker Experience

Tracker’s interface is designed to provide a customizable experience to suit the needs of a variety of team members. This post will help ensure you’re getting the most out of Tracker, with features such as resizing and rearranging panels, cloning panels, splitting/combining Current and Backlog, pinned searches,

Getting Started With Agile: Delivering Real Value to Your Users

Welcome back to our Getting Started With Agile series, where we’re diving deep into the underlying values and concepts of the leading agile approaches to help you understand how you can achieve true agility with your teams. In the last installment, we learned why agile emphasizes the people who

When Does It Make Sense to Give a Newly Hired Software Engineer a Meaty Project?

Giving a new hire a meaty project can seem like a big risk. It’s easier just to keep them fixing bugs while they ramp up on the code base. But endlessly fixing bugs can be demotivating. If you’re not sure when the right time is to give your

New Story Description Templates: Faster, Better, and More Consistent Story Descriptions!

Many of us struggle to find just the right amount of detail to include in our user stories. There’s some happy medium between a one-line title with no description and a novella. When you need to add several stories for a new feature, or you’ve got several bugs