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LiteTracker

Three Techniques to Improve How You Explain Technical Concepts to a Lay Audience and Be Understood

In last week’s Build episode, we talked about why if somebody doesn’t understand your explanation for a technical concept, it’s not OK to just tell them to look it up or Google it. We also covered the effects of doing this, the main one being that you

In-App Notifications: The Revamp!

We’ve received quite a bit of feedback from our customers regarding how we can make notifications better serve you—particularly, the in-app notifications. Based on your suggestions, we’ve made some changes to make the dropdown more readable/scannable and generally more useful. These changes include an overhaul to

Why Doing a Bad Job of Explaining Technical Concepts Hurts Our Credibility

Confession time… A few years ago when someone asked me to explain a technical concept and I couldn’t successfully get through to them or didn’t have time, I would send them this link. ;) And it seemed funny the first couple of times I did it. It wasn’t

Next TUG Meeting: October 30

The next virtual Tracker User Group (TUG for short) online meeting is scheduled for Tuesday, October 30, at 10 am PDT! Please join us if you can—it doesn’t matter if you’re a novice user or a master Tracker—this will be a great opportunity to share knowledge

Intro to Tracker Webinar: October 24

Are you a new user looking to get up to speed on Lite Tracker? We’ve got just the thing! Please join us for a free training webinar on Wednesday, October 24, at 11 am PDT. We’ll go over Tracker basics, including creating a project and adding, estimating, and

How to Train and Retain Product Managers

All this month, we’ve been sharing best practices around hiring and interviewing product managers. If you checked out both episodes, you might be thinking: “This is a lot of work! How can we be sure we’ll end up with a stellar product manager, and that they won’t

Using Labels and Epics to Slice Story Views in Tracker

Labels and epics are useful tools for sorting and locating stories and larger projects in Tracker. Read on to see how you can slice, dice, and julienne your stories to make them easier to sort. Tracker labels Labels are simply tags that you can associate to stories in Tracker to

Where is My Story Deployed? (Or, "Missing Code, Offering Reward")

Hi, Tracker fans! Do you ever have conversations with folks you work with about where a story is deployed? “The story says it’s delivered but it doesn’t look like it made it to our demo server…” “Did that bug fix make it to production yet so we can

How to Interview Product Managers

Last week, we dug into the various product manager personas, and how to go about sourcing candidates. If you missed the episode, you can check it out here. This week, we’re going to talk about another critical step when it comes to hiring product managers: interviewing. Unlike interviewing engineers

Reacting to Comments

While doing some research recently, the Tracker Team noticed that a large number of comments in our app are simple, one-word responses. We’re talking hundreds of thousands of one- or two-word comments every single month. 👍 alone accounts for over 5000 of those! We thought it was silly to force