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May 15th Outage: Post Mortem

Thursday, May 15th, at approximately 3:30pm Mountain Time, our customers experienced 45 minutes of unexpected downtime. The root cause of the problem was a misconfigured load balancer. A planned maintenance event increased the traffic load for a short period of time causing the misconfigured load balancer to behave poorly

Commit Mode Update and API Changes

When a team begins a new project, it can take some time for their velocity to stabilize. Tracker’s “Commit Mode” enables scheduling more or fewer stories into the current iteration, sprint or cycle than Tracker would plan automatically. This manual control over the stories included in the current iteration

Beta Update: Scrolling Improvements, Internet Explorer Support, and More

You know that reload message? Well it was worth clicking today as the Tracker beta UI has quite a few improvements, including removing the “Unsupported Browser” message for IE 10 and IE 11. There are still some minor issues, but we’ve completed a full pass of testing, and you

Tracker iOS 7 App Now Available

You may be asking yourself, “Has something changed? Have you been working out? Did you cut your hair?”” The answer is Yes. Tracker has been redesigned for iOS 7. We’ve made many changes to the UI including: * Clean view of panels and stories * Redesigned story and epic editing * Improved

Crunch Time—A Pivotal POV

To truly understand Tracker you need to appreciate how Labs does what is does. Onsi Fakhouri does a great job explaining just that. Here’s an excerpt from his blog post. CRUNCH TIME by Onsi Fakhouri It comes up on almost every consulting project I’ve worked on as a

Lite Tracker and the Heartbleed OpenSSL Vulnerability

A serious security vulnerability was recently uncovered: CVE–2014–0160, AKA “Heartbleed.“ The Lite Tracker team has worked with our hosting provider and determined that none of our externally exposed servers were affected by this vulnerability. Specifically, this vulnerability is known to exist in version 1.0.1 of the

Beta Enabled for All Tracker Users, Plus Email Updates

Exciting news! All users now have access to the redesigned Lite Tracker, which includes an improved UI, multiproject workspace, cross-project search, in-app notifications and so much more. Read more about the Tracker Beta here. Activate the Beta as your default by clicking the Switch to Beta button toward the top-right

Generative Testing

The Tracker Team spent the last week working on individual projects to improve the product. This post is the first in a series about what we did, and how it went. We at Tracker use TDD on a daily basis to make sure the code we write is correct. We

Threaded Emails and Project Notification Muting

We’ve streamlined the way email notifications are sent from Tracker, reducing inbox noise and improving email readability. We’ve also given you more control over which notifications you see in-app and in email. Email improvements You can now view email notifications as threads of updates. In the past, Tracker

Take Control of Your Lite Tracker Notifications

Email notifications allow you to stay connected with your project when away from Lite Tracker, and respond quickly when needed, for example to answer questions in story comments or accept delivered stories. On busy projects, though, the volume of notifications can be a little overwhelming. And with in-app notifications, introduced